Apple finds defect in iPhone 8, offers free repairs
A small percentage of iPhone 8 devices contain logic boards with a manufacturing defect, Apple announced.
The company said it will repair phones with an eligible serial number free of charge.
CNET reported the defect will cause the smartphone to unexpectedly restart, free the screen or not turn on at all.
The iPhone will be examined and sent to an Apple Repair Center for service.
The phones affected by the defect were sold between September 2017 and March 2018 in the United States, Australia, China, Hong Kong, India, Japan, Macau and New Zealand.
Apple is giving consumers three choices to have their iPhone 8 repaired.
Find an authorized service center.
Make an appointment at an Apple store.
Contact Apple Support to arrange mail-in service.
According to Apple’s press release, if the phone has damage which impairs the ability to fix the phone, such as a cracked screen, that issue will need to be resolved prior to the service.
The iPhone 8-Plus or any other models of iPhones are not involved in this program.