Report: Teletherapy visits increased 6,500% in 2020

Early in 2020, quarantine became the new normal in Washington state. The Confusion and concern of coronavirus forced people from all walks of life into their homes, creating a whole new set of obstacles on top of people’s regular everyday problems. With that in mind, many people turned to teletherapy to address their mental health concerns.

According to the 2021 COVID-19 Mental Health Impact Report from LexisNexis, teletherapy visits spiked by a whopping 6,500% from 2019 to 2020. Additionally, teletherapy saw a 154% increase in use from March 2020 compared to March 2019, according to data compiled by the CDC.

Research from SYKES determined that the most heavily searched mental health app in Washington state is 7 Cups. Their research was completed by analyzing Google Trends from 2020 and 2021.

Formerly known as 7 Cups of Tea, this is an online therapy service that makes mental health assistance more accessible for the people who need it most. This was also the most popular teletherapy app in 32 states with BetterHelp ranking second nationally with 10 states favoring their services.

SYKES research also concluded that residents in states that ranked amongst the least effective in fighting COVID-19 like Arizona and Utah found themselves amongst the top searchers for teletherapy services.

A December 2020 Research Study conducted by JMIR Formative Research determined that nearly half of the teletherapy participants who signed up during the COVID-19 pandemic said they will continue with the service once the pandemic is over.

May is Mental Health Awareness month and now more than ever, people are facing hardships they never expected to follow them. If you are having a hard time with depression, anxiety, self-esteem, or just don’t feel like you’re in a good mindstate, teletherapy may be an option for you.


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