Thousands of Washington, Oregon Verizon customers experience service outage

UPDATE: 911 services have been restored, according to the Spokane Regional Emergency Communications Center.

Outage reports have also dropped over the past several hours, after peaking around 9:30 p.m. with 5,458 customers reporting issues.


KENNEWICK, Wash. — Thousands of Verizon customers in central and eastern Washington and northeast Oregon were experiencing a service outage Wednesday night.

According to a Verizon outage tracker, 5,405 customers reported a service outage shortly after 9:30 p.m. The site’s outage map showed outages in larger metro areas.

Yakima, Kennewick, Pasco, Spokane and Wenatchee were all listed among the outage tracker’s “most reported locations.”

The outage impacted Verizon customers’ ability to call 911. If there is an emergency, try calling 911 from a landline or another carrier.

No word yet on the cause of the outage.

This is a developing story.